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Privacy Policy

Ellen Shong & Associates, LLC is committed to protecting the privacy and security of our clients, website visitors, and all individuals whose personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information

    • Name

    • Email address

    • Phone number

    • Company name

    • Job title

    • Any other information you voluntarily provide through forms or direct communication

  • Technical Data

    • IP address

    • Browser type and version

    • Pages visited on our site

    • Time and date of your visit

    • Referring website addresses

How We Use Your Information

ESA uses the information we collect to:

  • Respond to inquiries and provide requested services

  • Communicate with clients and prospective clients

  • Deliver updates, newsletters, or other relevant information

  • Comply with legal and regulatory obligations

  • Improve the functionality and user experience of our website

Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Trusted vendors who assist in operating our website or delivering our services, under confidentiality agreements

  • Legal Authorities: When required by law or to protect our rights and comply with judicial proceedings

Data Security

ESA takes reasonable precautions to protect your personal information. We use administrative, technical, and physical safeguards to help prevent unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use best practices, we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and gather website performance data. You can adjust your browser settings to disable cookies if you prefer.

Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of receiving marketing communications

 

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to external sites that are not operated by ESA. We are not responsible for the content or privacy practices of these third-party sites.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Ellen Shong & Associates, LLC
(919) 387-8154

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